As the Transit Benefit Program took shape the U.S. Department of Transportation (DOT) created TRANServe to centralize distribution services and avoid replicating the resources necessary to obtain, manage and safeguard fare media.
Our goal in TRANServe is to provide leadership and share resources with all federal, state and municipal governments as well as private businesses, uniting to reduce traffic congestion, support Clean Air Act initiatives and protect our roads and bridges by encouraging employees to commute to work by leaving their single occupancy vehicles at home.
TRANServe.dot.gov is a collaborative community. It is primarily designed to support you, Providers in Transit Benefit Program Administration for Federal Agencies who choose the U. S. Department of Transportation’s TRANServe organization as their Transit Benefit Program Service Provider. Here you will find information requested by your counterparts in various federal transit benefit programs.
Our Home Page contains News and Recent Bulletins that impact your program.
Items are posted for future reference in Resources.
Resources will draw you back again and again. Here you will find documents, rules and reports from Congress, IRS, OMB, GAO as well as program materials. The best practices, policy, training, guidance, and other announcements are here to assist you in your mission to provide program excellence. We encourage you to adapt or adopt anything here to meet the needs of your own program. We ask that you in turn share with us the resources and links you find valuable in your program administration.
Participants is designed to provide specialized access to the participant whose federal employer is our customer. If your agency uses TRANServe’s electronic application system, this is where your participants will apply for and recertify their benefit. We can also post links that will direct an employee of your agency back to your own intranet site. Take a look at Participants for a better understanding of how some of our customers agencies have already chosen to use this section.
TRANServe offers transit benefit distribution services nationwide, to organizations throughout the Federal government. It distributes over 320 million dollars in cash equivalent fare media annually and provides service to over 275,000 transit benefit participants employed by over 100 federal organizations nationwide. During Fiscal Year 2011 this organization distributed approximately 150 million dollars in Federal transit benefit to over 106,000 Federal employees working at over 80 Federal employer organizations within the National Capital Region (NCR) alone.
From the perspective of providing an efficient, economical means to distribute the transit benefit, TRANServe enables federal agencies to make use of a single established distribution system with extensive and effective internal controls over the receipt, maintenance, and distribution of fare media provided to Federal employees. This single system approach eliminates duplicating these functions at agencies and individual offices throughout the country. TRANServe offers unique advantages due to its size and breadth of experience. There isn’t a federal mandate to use TRANServe, rather, each customer, including the Government Accountability Office (GAO) and the U.S. House of Representatives, has decided it is in their best interest to use TRANServe for transit benefit program administration.
Federal Agencies, TRANServe, and Participants each have a role in protecting the transit benefit program. We do this by working together to make sure the program functions effectively and that eligible employees receive and use the transit benefit appropriately for their home-to-work-to-home commute on mass transit.
High gas prices and increasing highway congestion are causing more and more commuters to choose mass transit. As our Nation rises to the challenge to protect our precious resources through greater efficiencies and more sustainable practices, TRANServe is leading the way by supporting an ever growing number of federal employees who choose to leave their cars at home. Transit systems across the country are working to provide increased service. TRANServe supports the development of electronic means to deliver the transit benefit and allow fare payments that replaces paper passes and tickets in every region of the country.
Delivering the Transit Benefit electronically is the smart thing to do. It restores many federal man hours required to administer and attend on-site distribution.
Implementing electronic fare media systems reduce the financial and administrative burdens incurred when stocking, processing, reconciling and disposing of millions of paper passes, fare cards and single ride tickets.
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Normal Hours:
Monday – Friday,
8:30 a.m. – 4:00 p.m.
*Effective July 8th Normal Hours are 9:00 a.m. – 1:00 p.m.
The Parking Transit Office is closed, Friday, June 21, 2013. Use Pay.Gov to pay submit Daily or Monthly parking garage payments.
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