TRANServe

DOT News Flash


On furlough? What transit benefit adjustments are required?

Transit benefit participants who use the TRANServe Debit Card do not need to take any action.  The adjustment is made at the end of each cycle when unused funds are swept from your account at returned to your agency.

In the National Capital Region, TRANServe recommends federal employees use a separate SmarTrip® card or paper fare card during furlough days to ensure that you do not use your Federal transit benefit. Alternatively, for the month following a furlough, employees may adjust their claim amount via their self-certification form (available at http://transerve.dot.gov) for their days on furlough, when no transit subsidy was required for home-to-work transportation.

Federal Register December 31, 2012 – Notice of OMB Designation of DOT/OST/TRANServe as lead Federal Agency to facilitate the timely return of excess transit benefit funds to the Treasury and stakeholder notification of the minimum internal controls

Debit Card User Account Website Update

JPMorgan has updated its website to better serve Transit Benefit Program Participants.

“My Account” is now “UCard Center”. 

UCard Center gives you much more control over your TRANServe Debit Card account.

Now you can:

  • ACTIVATE your TRANServe card
  • REQUEST  a replacement card
  • DOWNLOAD program training materials
  • VIEW your pending transactions

Check it out to learn more!

This step-by-step guide will assist you in the transition  JPMorgan UCard Center Registration Steps 

Would you like to know more? We are the Service Provider to many federal agencies.  Please contact us Click to contact us for more information about TRANServe Transit Benefit Programs.

DOT News Flash Archives

Going Green with Electronic Fare Media!

TRANServe has adopted new program methodologies to tighten internal controls and support Green Government by moving away from paper fare media. The better way to deliver the transit benefit is simply to do it electronically. The primary goal is to use a single fare media delivery system that offers enhanced internal controls and preserves the transit benefit by deterring fraud, waste and abuse.

New Method of Distributing the Transit Benefit Saves Government Money, Makes Choosing Mass Transit Easier for Federal Employees

Card in hand

WASHINGTON – The U.S. Department of Transportation has expanded its launch of a new, cost-efficient way for government employees to receive their monthly transit benefit through the use of a federal debit card.  The transit benefit program encourages federal government employees to choose commuting options that improve air quality and reduce traffic congestion as opposed to using single-occupant vehicles.

Under the new program which began in June, government employees are able to use a personalized Visa© debit card to purchase from a ticket agent, online or at a station kiosk.  This will save the federal government approximately $270,000 annually in eliminated shipping, travel and onsite distribution costs. 

An estimated 20,000 employees in over 50 Federal agencies in New York City and the National Capitol Area no longer need to stand in line or lose time away from their offices to obtain paper vouchers.  Unused benefits will be returned to the government automatically, which could lead to additional government savings. 

This new process also allows greater oversight through monthly reports detailing where benefits are purchased and used. Lost cards can be quickly canceled and easily replaced, further safeguarding government funds. 

The Department plans to launch the program in other major metropolitan areas nationwide once those areas meet Internal Revenue Serviceand other Federal regulations. Read more about the TRANServe Debit Card here:  http://transerve.dot.gov/debit-card.html.

The U.S. Department of Transportation was one of the first government agencies to embrace the Transit Benefit Program.  It began distributing transit benefits to employees in the early 1990s.  The Department’s program has evolved over the years to offer transit benefit distribution services to over 250,000 federal participants nationwide.