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Metrorail's Safe Track plan begins in early June. Major track repair will disrupt commuters throughout the National Capital Region. The entire subway system, as well as roads, bridges, commuter rail and bus systems will feel the strain. It’s not as easy as choosing to drive to work. What about the added congestion? Where will you park? How will you get to work?

SafeTrack is a massively comprehensive plan, accelerated to address safety concerns and rehabilitate the entire Metrorail system. Work is expected to begin June 2016 and run through March 2017. WMATA will provide shuttle buses at stations that are closed entirely and those most significantly affected by the closures. Riders are encouraged to consider alternate travel options during this round-the-clock construction.

Expect longer travel times during the Metrorail construction. Enter a starting point at or to see how your commute is affected and make alternate plans.

Federal employees may switch to the TRANServe Card when choosing transit providers who do not accept the SmarTrip® card by submitting a change application.

Not sure ? Click here for detailed payment information.

Note: The TRANServe Card option is only available to employees of Federal Agencies serviced by TRANServe.

Transit Benefit Program Offices: contact your Transit Benefit Manager. Others please email for more information.

DOT’s Federal Transit Benefit Program Designated Compliant by GAO

In a newly released report issued by US Government Accountability Office (GAO), the U.S. Department of Transportation’s (DOT) Debit Card program is determined to be in compliance with all Federal standards. TRANServe, DOT’s shared service provider, delivers the transit benefit program to over 100 Federal agencies and sub-agencies. The report found that TRANServe's multiple internal control activities align with GAO's Standards for Internal Control in the Federal Government and validates the on-going work performed by TRANServe to protect the Federal dollars via the transit benefit against fraud, waste, and abuse. The full report can be found at:

TRANServe’s proven approach to regulatory compliance ensures that the transit benefit provided electronically through the TRANServe Debit Card remains tax free and excluded from the Federal employee’s gross income.

Federal Agency Cost Savings

In addition to IRS compliance, agency savings are inherent to the TRANServe Debit Card. The transit benefit is loaded each month, with the added feature that unused benefits are automatically returned to the agency each month. This seamless operation has produced verifiable savings to TRANServe’s customer agencies thanks to a transformation of the TRANServe program from paper to electronic. Over the last four years the number of participants receiving the benefit via the Debit Card increased steadily as TRANServe partnered with IRS to ensure compliance with the major transit providers city by city. The return of funds to the agency is shown below and occurs every month while maintaining the tax free nature of the benefit!

Returned funds chart by fiscal year

Would you like to know more? We are the Service Provider to many federal agencies.  Please contact us Click to contact us for more information about TRANServe Transit Benefit Programs.

DOT Spotlight Archives

DOT Parking/Transit Office

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Normal Hours
Monday – Friday,
9:00 a.m. – 1:00 p.m.

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Mobile Commuter Store Bus at DOT HQ on Thursdays!

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Announcing Application 3.0


For a great experience on all your devices!

May 16th, 2016

TRANServe's Application System optimizes to automatically scale to fit your screen. All the same information with a new look & feel.

Click Here to Apply

arrow Look left for Agency specific guides.

Generic User Guides:

Quick Guide

Applicant Guide

Approver Guide

On Demand User Training



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